Customer Service Advisor (German & Dutch)
J2 Global / Computer equipment operators
Please note that the application deadline has passed.

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The successful candidate will play a key role in the growth of j2 Cloud Services. The Customer Service Advisor reports to the Call Centre Manager and is a key member of both the Voice and Fax Teams. This position will be responsible for dealing with customers and potential customers of j2 Cloud Services. The Advisors will answer enquiries by phone (both in-bound and outbound) and e-mail on topics such as account set-up, product usage and billing enquiries. Enthusiasm and energy are critical attributes for the position. Prior experience in a call centre or similar position is essential. Operating hours are business hours Monday to Friday. Job Duties: Customer retention skills and experience are necessary. Responsible for answering customer calls efficiently, accurately and in a professional manner using excellent customer service skills. Responsible for contacting customers re customer service issues specifically with a view to retaining customers or checking.

Publication date
2015-09-10

E-mail
collette.pettit@j2.com

Phone
01 437 0866

Hours per week
40

Address
Woodford Business Park, Unit 3, Santry, IE

Additional information
Collette.pettit@j2.com

How to apply
Applicants may apply via link - https://hire.jobvite.com/j?cj=ohtj1fwO&s=FAS

Please note that the application deadline has passed.